YWCA Cass Clay is currently seeking Housing Support Specialists to provide support and advocacy to residents of Grace Garden: A YWCA Cass Clay Supported Residence while upholding the mission of the YWCA Cass Clay. Individuals must be available to work evenings, weekends and holidays.

Job Duties:

  • Provide support and advocacy to residents as needed.
  • Ensure residents are complying with leasing guidelines and procedures.
  • Supply residents with necessary items such as food, clothing, etc.
  • Maintain participant records.
  • Perform general administrative functions such as participant logging, answering the phone and responding to in-person inquiries in a professional and timely manner.
  • Assist in preparation of apartments for new residents.
  • Provide consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
  • Ensure security of the facility.
  • Maintain cleanliness of community spaces within the building.
  • Provide appropriate information and referrals to connect residents to community resources.
  • Provide an immediate and professional response to any emergency or crisis at the residence.
  • Maintain professionalism while interacting with community members and YWCA stakeholders.
  • Attend scheduled Housing meetings.
  • Sort and organize donations.
  • Deliver services with safety, respect, and effectiveness.
  • Other duties as assigned.


  • Female. (BFOQ)
  • High school graduate. Education and/or two years’ experience in human services or related field preferred.
  • Training or experience in working in crisis intervention.
  • CPR and First Aid certified.
  • Must have excellent oral, written, and interpersonal communications skills.
  • Knowledge of domestic violence, homelessness, mental illness, chemical dependency and child development issues is essential. Knowledge of community resources is helpful.
  • Prompt and reliable attendance is required.
  • Meet all background check requirements.
  • An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay, which is eliminating racism and empowering women.